Frequently Asked Questions

Any individual property owner, developer, or authorized representative can list a property. You must have proper ownership rights or authorization to sell the property.

The basic listing fee is LKR 720 + 15% tax per property. This includes a 90-day listing on our platform with basic visibility features.

No. All charges are clearly communicated before service activation. We believe in complete transparency - you will know exactly what you're paying for from the beginning.

No. We provide maximum visibility and support, but the final sale depends on market demand, property pricing, and buyer decisions. We cannot guarantee a sale as property transactions depend on multiple factors.

Yes. You may directly deal with buyers. Our basic listing service only provides the platform for visibility. Assisted selling is completely optional for those who want professional support.

Assisted selling includes comprehensive support such as buyer coordination, negotiation assistance, viewing arrangements, and transaction guidance. This service is charged at approximately 3% commission only upon successful sale.

Basic listings remain active for 90 days. You can renew your listing at a discounted rate. Assisted selling listings remain active until the property is marked as sold or you request removal.

We perform basic checks and request ownership documents, but full legal verification must be done by the buyer through a lawyer. We recommend both parties conduct proper due diligence before finalizing any transaction.

Yes. We offer paid digital marketing packages starting from LKR 2,500 and featured listing packages for enhanced visibility. These can significantly increase your property's exposure.

Buyers can contact sellers directly through the contact details provided in your listing or via our secure messaging system. You'll receive notifications when interested buyers contact you.

We offer free consultation to review your listing and suggest improvements. You can also upgrade to our marketing packages for better visibility or adjust your pricing strategy.

Yes. You can edit your listing anytime through your dashboard. Changes are usually updated within 1-2 hours during business hours.

Our technical support team is available during business hours. You can contact us via phone, WhatsApp, or email for assistance with any technical issues.

Yes. We use secure systems to protect your data. Your contact details are only shared with genuine buyers who express interest in your property.

We recommend verifying buyer credentials and requesting proof of financial capability. For assisted selling customers, we handle this verification process on your behalf.

We accept credit/debit cards, bank transfers, and popular mobile payment solutions in Sri Lanka. All payment details are provided during the listing process.