Privacy Policy

Protecting your personal information is our priority

Version 3.2
Current Version
Last Updated
April 17, 2026
Compliance
GDPR & Local Laws
Your Rights Contact DPO
GDPR Compliant Sri Lankan Data Protection Compliant SSL Encrypted Data Protected

Policy Summary

Quick overview of our privacy practices

100%
Transparent
We clearly explain data practices
7 Days
Response Time
For privacy inquiries
256-bit
Encryption
For sensitive data

Table of Contents

1. Introduction 2. Information We Collect 3. How We Use Your Information 4. Information Sharing & Disclosure 5. Cookies & Tracking Technologies 6. Data Security 7. Data Retention 8. Your Privacy Rights 9. Children's Privacy 10. Policy Updates 11. Contact Us

Quick Access

Data Principles Cookie Settings Data Flow

Data Protection Principles

We adhere to these core principles in all our data processing activities:

Lawfulness, Fairness, Transparency

We process data legally, fairly, and transparently

Purpose Limitation

We collect data for specified, explicit, and legitimate purposes

Data Minimization

We collect only necessary data for our purposes

Accuracy

We keep personal data accurate and up-to-date

Storage Limitation

We retain data only as long as necessary

Integrity & Confidentiality

We process data securely and confidentially

Accountability

We are responsible for complying with data protection principles

Types of Data We Collect

Personal Data

Name Email Phone Address ID Documents

Property Data

Property Details Photos Documents Price Measurements

Technical Data

IP Address Device Info Cookies Usage Data Browser Type

How Your Data Flows

1
Collection
You provide data
2
Processing
We process securely
3
Storage
Encrypted storage
Access
Controlled access
Sharing
Limited sharing
Retention
Time-limited
Deletion
Secure deletion

1. Introduction

Welcome to Lanka Property Brokers. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason.
You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on our platform, express interest in our services, or contact us.

Personal Information: Name, email address, phone number, postal address, identification documents
Property Information: Property details, location, price, photos, ownership documents
Financial Information: Payment details, billing information (processed securely through payment processors)
Technical Data: IP address, browser type, device information, cookies, usage data
Communication Data: Messages, inquiries, feedback, support requests

3. How We Use Your Information

We use personal information collected via our platform for a variety of business purposes described below.

To facilitate account creation and authentication
To process and manage property listings
To connect buyers and sellers
To send administrative information and service updates
To protect our services and prevent fraud
To respond to legal requests and comply with applicable laws
For data analysis and service improvement
To send marketing and promotional communications (with your consent)

4. Information Sharing & Disclosure

We may share your information in the following situations:

With Other Users: Property information is shared with potential buyers; contact information is shared when you express interest
With Service Providers: We may share your data with third-party vendors who perform services for us
Business Transfers: We may share or transfer your information in connection with any merger or sale of company assets
Legal Requirements: We may disclose your information where required to do so by law
With Your Consent: We may disclose your personal information for any other purpose with your consent

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to access or store information.

Essential Cookies: Required for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Enable enhanced functionality and personalization
Targeting Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser. However, disabling cookies may affect your experience.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

Encryption of sensitive data in transit and at rest
Regular security assessments and vulnerability testing
Access controls and authentication mechanisms
Secure data backup and recovery procedures
Employee training on data protection
While we strive to protect your information, no method of transmission over the Internet is 100% secure

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

Active user data: Retained while your account is active
Property listings: Retained for 5 years after listing expiration
Financial records: Retained for 7 years as required by law
Inactive accounts: Deleted after 2 years of inactivity
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your data
Portability: Request transfer of your data to another organization
Objection: Object to processing of your personal information
Consent Withdrawal: Withdraw consent at any time where we rely on consent

9. Children's Privacy

Our services are not intended for children under 18 years of age.

We do not knowingly collect personal information from children under 18
If you are under 18, please do not use our services or provide any information
If we learn we have collected personal information from a child under 18, we will delete that information
If you believe we might have any information from or about a child under 18, please contact us

10. Policy Updates

We may update this privacy policy from time to time.

The updated version will be indicated by an updated "Revised" date
We will notify you of any material changes via email or prominent notice on our website
Continued use of our services after changes constitutes acceptance of the updated policy
We encourage you to review this privacy policy frequently

11. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer.

Email: privacy@lankaproperty.com
Phone: +94 11 234 5678 (Data Protection Team)
Postal Address: Data Protection Officer, Lanka Property Brokers, 123 Property Street, Colombo 03, Sri Lanka
Response Time: We aim to respond to all privacy inquiries within 7 business days

Third-Party Services

We may use these services to support our operations:

Payment Processors

For secure payment processing

Hosting Providers

For website hosting and data storage

Analytics Services

For website usage analysis

Email Services

For communication and notifications

Marketing Platforms

For promotional activities (with consent)

We ensure all third-party providers comply with data protection standards through contractual agreements.

Your Privacy Rights

Access your data

Request a copy of your personal information

Correct inaccuracies

Update or correct your information

Delete your data

Request deletion of your information

Restrict processing

Limit how we use your data

Data portability

Receive your data in a usable format

Object to processing

Opt-out of certain data uses

Withdraw consent

Revoke previously given consent

Exercise Your Rights

Cookie Preferences

Essential Cookies

Required for website functionality

Always Active

Analytics Cookies

Help us improve our website

Marketing Cookies

For personalized advertising

Related Policies

Terms & Conditions

Legal agreement for using our services and platform.

Cookie Policy

Detailed information about our use of cookies and tracking.

Data Processing Agreement

Agreement for businesses processing data through our platform.